Support
Need help? Along with our Tech Support phone line, we also have a manual for our first time customers that will walk you through laying out a simple kitchen. Also, we have a list of System Requirements that your computer must meet before being able to run our software. As always, our Technical Support team is here to help if you have any questions.
- When we started using the new code system, we created a new process for getting codes. Method 3 is for Rental Customers ONLY.
 Sending an Online Code Request |
 Sending an Email Code Request |
 Replying to our Code Request Email |
- When Microsoft made Vista, they stopped supporting the way we created our Help Files. Recently they released update that will allow customers to be able to read the help file like the previous version of XP use to. Click here for the update.
- Click here To go to the Gotomeeting Website and contact Cabinet Solutions to schedule a remote Technical Support Session.
- How to Offset the Bottom Rail in a Cabinet
- How to Create a Knee Hole for a Desk Cabinet
- If you have trouble viewing our movies, click HERE to download a CODEC file to play them. When the file is done downloading, double click on the file to run and install it. Then try to open the movie again.
- CutePDF (Free utility for PDF Document printing)
- NOTES: This program is not supported by Cabinet Solutions in any way. If you have any questions about this software, you must contact that company for help. Also, be sure you download the Free Converter on that page to make that program work as it is a requirement on their site.
- Microsoft Windows Versions 2000, XP Pro or Home Edition
- At least 128MB of RAM
- 60MB of Hard Drive Space
- 1mb of Video Card
- Pentium III or better Processor
- 800MHz or Faster Processor Speed
- 800x600 Resolution
- Does not work on Win3.1, Win95, Win98, Win98SE and WinME or Mac (It will run on Mac using a Windows emulator such as Virtual PC).
- If you are using the anti-spyware tools SPYSWEEPER or SPYWARE DOCTOR and are using version VERSION 6.6 AND BELOW ONLY, please UNINSTALL THEM, as they can cause severe conflicts with our software. Systems that are using either one or both of these utilities and our software can not be supported.
- VERSION 5.0 AND BELOW CUSTOMERS: If you upgrade to the newest version of the software, your jobs that were created in the older versions can not be converted or updated.
- Cabinet Solutions Software is not usually compatible with 4 in 1 printers. It is recommended that you do not use Cabinet Solutions on the same computer as the 4-in-1 printer.
- VISTA CUSTOMERS: The newest Cabinet Solutions does work on Windows Vista, but you need to have the program Run As Administrator in order to work. To do this, you Right Click on the Cabinet Solutions Icon, then left click on Proporties. Then you click on the Tab marked Compatiblity. Finally, you put a checkmark next to where it says Always Run as Administrator. Its the very last option on that screen. Then click on Apply, then OK. You will always get a security message asking you to Allow or Cancel Cabinet Solutions from running, so you click on allow.